Privacy Policy
Last updated: January 2025
Introduction
IBC Totes Niagara Falls ("we," "us," or "our") operates the website ibctotesniagarafalls.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit inquiries through our contact forms.
Information We Collect
We collect information that you voluntarily provide to us when you fill out our contact or quote request forms, including:
- First and last name
- Email address
- Phone number
- Company name
- City, state/province, and postal code
- Product and service preferences
- Message content
- The URL of the page from which you submitted the form
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Provide customer service and support
- Send you information about our products and services that may interest you
- Improve our website and business operations
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at info@ibctotesniagarafalls.com.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: info@ibctotesniagarafalls.com
- Address: 6000 Packard Rd, Niagara Falls, NY 14304
Visit our Contact page for more ways to reach us.